Privacy Policy
Ephicacy Health (“Ephicacy Health,” “we,” “us,” or “our”) operates the website ephicacyhealth.com (the “Site”) and provides AI-powered commercial marketing software and consulting services for pharmaceutical and biotechnology companies and their agency partners. This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
We collect only the information necessary to respond to business inquiries and operate the Site:
- Contact information you submit voluntarily — name, business email, company name, role, and any message you include via our contact form.
- Standard server logs — IP address, browser type, referring URL, pages visited, and timestamps, collected automatically by our hosting infrastructure (Vercel, Cloudflare) for security, abuse prevention, and operational performance.
- Cookies — we use a minimal set of essential cookies required for site functionality. We do not use third-party advertising or tracking cookies on this Site.
2. How We Use Your Information
We use the information you provide to:
- Respond to your business inquiry or partnership request.
- Provide and improve our services and platform.
- Communicate with you about our services, only when you have explicitly opted in.
- Comply with legal obligations and protect our legitimate business interests.
3. Information We Do Not Do
- We do not sell, rent, or trade your personal information.
- We do not collect protected health information (PHI), patient data, or identifiable medical records through this Site.
- We do not provide medical advice, sell medications, or operate as an online pharmacy.
4. How We Share Information
We share information only with the limited service providers that operate our infrastructure (Vercel for hosting, Cloudflare for DNS and content delivery, Microsoft 365 for email), and only as necessary to deliver our Site and respond to you. These providers operate under contractual confidentiality obligations.
We may disclose information if required by law, valid legal process, or to protect the rights, property, or safety of Ephicacy Health, our clients, or others.
5. Data Security
We use industry-standard technical and organizational safeguards including TLS encryption in transit, access controls, and limited data retention. No system is ever fully secure, but we operate to current best practices for a B2B SaaS company.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict use of your personal information. To exercise any of these rights, email privacy@ephicacyhealth.com and we will respond within a reasonable time.
7. Children
This Site and our services are intended for business audiences. We do not knowingly collect information from children under 16.
8. Changes to This Policy
We may update this policy from time to time. The “Effective” date above reflects the current version.
9. Contact
Questions about this policy can be sent to:
Ephicacy Health
Email: privacy@ephicacyhealth.com